An AJIO virtual gift card will allow the user to access apparel, footwear, fashion accessories and cosmetic products. As a major fashion and lifestyle e-commerce store, AJIO has items for men, women and children, and has become a popular option for clothing and personal items. A virtual gift card for AJIO means that the recipient can choose exactly what they want from the comfort of their own home, no matter what their taste.
Terms of use
Issuer: This Ajio E- Gift Card (“E-Gift Card”) is powered by Pine Labs Private Limited (“Pine Labs”) a private limited company with its registered office at Delhi incorporated under the laws of India. The E-Gift Cards are issued for the purpose of used on the AJIO desktop website/mobile website/ mobile application (“AJIO Portal”) by the customers of the AJIO Portal. ---- Terms of use: The Holders (defined hereunder) agree that usage of the E-Gift Card is a voluntary exercise and they are not bound to accept any terms or conditions herein, unless they use or redeem the E-Gift Card. The E-Gift Card: cannot be used to purchase other gift cards. cannot be redeemed for Cash or Credit and cannot be reloaded. cannot be redeemed on the purchase of fine jewellery, silver and gold coins. ---- Terms of redemption: This E-Gift Card is redeemable only on the AJIO Portal. The E-Gift Card once issued is valid for a total period of 12 months only from the date of issue For the redemption of the E-Gift Card, every holder of E-Gift Card (“Holder”) shall be required to add the value stored on such E-Gift Card into the AJIO wallet account as AJIO Cash. The value of the gift card value to the AJIO Wallet account (AJIO Cash) is not transferable to any other account or to any bank account. The loading of the E-Gift Card onto the user’s AJIO Wallet account shall constitute registration of the user on the AJIO Portal. Once the E-Gift card is stored in the AJIO Wallet as AJIO cash it will have a total validity of 365 days for redemption on AJIO purchases If the value of the products ordered (“Order Value”) is less than the total amount of the E-Gift Card, the outstanding balance (after deduction of order value) will reflect as AJIO cash in the AJIO Wallet account and can be used for subsequent transactions. If the event that the Order Value exceeds the E-Gift Card amount, the balance must be paid by the Holder. The Holder acknowledges and agrees to pay any balance amount of the cost of the item being purchased, after the discount has been availed All taxes, duties, levies or other statutory dues and charges payable in connection with the benefits accruing for the E-Gift Card, shall be borne solely by the Holder. The Holder is solely responsible for the safety and security of the E -Gift Cards. AJIO Portal is not responsible for any acts of omission or commission if E-Gift Card is lost, stolen or used without permission. All orders placed using the E-Gift Card are subject to availability of the products at the time of purchase and will be governed by the standard terms and conditions on the AJIO Portal. In case of return of the purchased item, please refer to the “Return Policy” on our website or contact AJIO customer care ( https://www.ajio.com/selfcare). AJIO Portal assumes no responsibility for the products purchased using the E-Gift Card and any liability thereof is expressly disclaimed. Product warranty shall be regulated by the terms and conditions mentioned on the warranty card of respective products. E-gift Voucher will not be applicable on H&M branded products. ---- General Terms: There will be no extension of the E-Gift Card post the expiry of the validity date The AJIO Portal reserves the unconditional right to cancel the E-Gift Card in the event the Holder breaches these terms of use of the E-Gift Card, and the terms and conditions of the AJIO Portal. In such cases, the funds shall be credited back to the same source from where these were received after proper investigation AJIO Portal reserves the right to change the terms and conditions of the E-Gift Card, including extending, withdrawing or discontinuing the same, at its sole discretion. AJIO will not be liable for any loss (including, without limitation, direct, indirect, special or consequential loss or loss of profits) expense or damage which is suffered or sustained in connection with E-Gift Card including any loss incurred as a result of any delay and/or failure to perform any obligation to the Holder that is caused by: technical problems of any kind which may limit or prevent any person's from redeeming the E-Gift Card any loss or damage arising from or in connection with the allocation or enjoyment of discount; any misuse of the E-Gift Card due to loss of any such confidential details. any other events beyond the AJIO Portal’s control that may cause the promotion to be disrupted or corrupted or may lead to loss of, or damage to, the Holder. The Holder hereby agrees to indemnify and keep the AJIO Portal harmless against all damages, liabilities, costs, expenses, claims, suits and proceedings that may be suffered by the AJIO Portal as a consequence of (i) violation of the terms and conditions by the Holder; (ii) violation of applicable laws; (iii) any action or inaction resulting in wilful misconduct or negligence on the User’s part. User agrees that, these terms shall be governed by and construed in accordance with the laws of India and the courts at Mumbai, Maharashtra shall have exclusive jurisdiction to decide over any controversy arising out of this E-Gift Card. AJIO Portal may include links to third-party websites. In case any User of AJIO Portal is redirected to any third party website, User acknowledges that Reliance Retail Limited does not control such third-party website and assumes no responsibility for the content of such third-party website and any liabilities thereof is wholly disclaimed. Any information provided by User on such third-party website shall be governed by such third-party website Terms of Use and Privacy Policy. User access to or any other act on such third party website shall be entirely at User’s sole risk and responsibilities.
Be sure to check out our dedicated support page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa or Mastercard option, and are then sent the virtual digital gift card, or individual e-voucher to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa or Mastercard option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.