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With a JB Hi-Fi virtual gift card, a customer gains access to a wide range of consumer electronics, home entertainment, and technology products. As one of Australia's largest retailers, JB Hi-Fi offers televisions, audio systems, computers, mobile phones, and gaming consoles. The gift card is ideal for tech enthusiasts looking to upgrade their gadgets or enhance their home entertainment.
Terms of use
* In these Terms & Conditions “Gift Card” refers to JB Hi-Fi branded gift cards which can be only be used at JB Hi-Fi. * Gift Cards entitle the holder to goods/services equal to the value stated on the Gift Card or remaining after partial redemption. * Gift Cards can only be redeemed for purchases made at any JB Hi-Fi Store in Australia, the online retail store www.jbhifi.com.au and JB Hi-Fi’s phone sales line (13 52 44). * Gift Cards are not redeemable for goods purchased from JB Hi-Fi Business and JB Hi-Fi Education (including goods purchased from JB Hi-Fi Business and JB Hi-Fi Education websites, BYOD Portals and Corporate Benefits Portals). * Gift Cards may not be exchanged (wholly or partly) for cash. * The value shown on a Gift Card includes GST. * Gift Cards are partially redeemable and any unused balance will remain on the Gift Card and cannot be redeemed for cash. * If the Gift Card holder's order exceeds the amount of the Gift Card, the Gift Card holder will be required to pay for the difference in price between the value of the Gift Card and the price of the goods or services. * All Gift Cards do not expire. Gift Cards can be redeemed at any time even if a Gift Card specifies an expiry date. * Third party gift cards sold at JB Hi-Fi or at third party locations where JB Hi-Fi is one of several participating retailers on the gift card (Third Party JB Hi-Fi Gift Cards), such as Ultimate Gift Cards (e.g. the Ultimate Gift Card for Kids and the Ultimate Gift Card for Teens) and The Card Network Gift Cards (e.g. the Home Gift Card and the Teen Gift Card), will be subject to any expiry date stated on those cards. * Should JB Hi-Fi (acting reasonably and in good faith) suspect any fraud relating to a Gift Card, JB Hi-Fi may refuse to redeem the Gift Card or cancel the redemption of the Gift Card prior to the relevant goods/services paid for using the Gift Card being provided to the holder. * JB Hi-Fi is not liable for any lost or stolen Gift Cards. Please contact JB Hi-Fi immediately if your Gift Card has been lost or stolen. Lost or stolen Gift Cards will be replaced by JB Hi-Fi if satisfactory proof of purchase is provided and the Gift Card has not been redeemed. Where satisfactory proof of purchase is not provided or the Gift Card has been redeemed, replacement by JB Hi-Fi is entirely at JB Hi-Fi’s discretion. * Gift Cards are not sold and are unable to be redeemed at the Sydney International Airport store and the Gold Coast Airport store. * Gift Cards and Third Party JB Hi-Fi Gift Cards cannot be used to purchase another JB Hi-Fi branded Gift Card, another third party gift card (e.g. Steam Gift Cards, Xbox Gift Cards, Google Play Cards), JB Hi-Fi Device+ plans or any eligible products which are purchased with a JB Hi-Fi Device+ plan. * Gift Cards cannot be refunded or returned, unless otherwise required by law (including the Australian Consumer Law). * For full terms please visit - https://support.jbhifi.com.au/hc/en-au/articles/360052939334-Gift-Card-Terms-Conditions
Be sure to check out our dedicated support page where we cover more questions around gift cards and collections.
How are digital gift cards delivered?
When the Thankbox is sent the recipient receives a unique and secure link to redeem their gift. They choose their currency, retailer online gift card of choice or prepaid Visa or Mastercard option, and are then sent the virtual digital gift card, or individual e-voucher to their Inbox.
How does the recipient spend their digital gift voucher?
Once the recipient has chosen their currency, retailer online gift card of choice or prepaid Visa or Mastercard option they can then go shopping. Ensuring to select any ‘pay by online gift voucher’ or similar option at checkout.
Many stores will also allow any virtual gift card to be used for more than one transaction, up to the gift card collection total amount. Split payments between virtual gift cards and credit cards are also common with many retailers, as are payments in physical stores, John Lewis being a good example.
Does adding to an online gift card collection have any fees?
We add a small fee to each gift contribution to cover our payment processing & fraud check costs.
This amount varies depending on the currency you are collecting in: 🇬🇧 GBP collections are charged at 1.1% + £0.17. e.g. contributing £10 means you'll pay £10.28 🇪🇺 EUR collections are charged at 2.5% + €0.17. e.g. contributing €10 means you'll pay €10.42 🇺🇸 USD collections are charged at 2.9% + $0.19. e.g. contributing $10 means you'll pay $10.48
The fee is always clearly and explicitly stated whenever someone leaves a contribution.
To minimise fees when making multiple contributions you can top up your gifting wallet once and use it for multiple Thankboxes.
Are payment details handled safely?
Thankbox uses Stripe as our payment provider. They are the gold standard for internet payments, used by companies such as Airbnb, Lyft and Booking.com. They handle all of the payment details, including security.
All collected digital gift card funds are stored in a dedicated secure bank account with restricted access.
Can I pay for my Thankbox from the collection pot?
100% you can!
It's a great way to split the cost of sending the Thankbox between all the contributors. Just pick the Pay from your gift collection balance option when checking out.
Send a stylish ecard along with your gift card.
Collect cash from your whole group - it’s easy and secure.
Your recipient can choose a JB Hi-Fi gift card or one from other popular stores.
Create cardAdd gift amountRecipient redeems!
